Return Information

Complete and Correct Orders

We make every effort to fill orders with 100% accuracy. While not common, unintentional packaging errors can occur. In that case we will quickly send the correct item(s) at no additional cost to you.

Returns

Mermaid Tails International accepts product returns 14 days from date you receive the order that are in their original condition.  Any merchandise that has been damaged or worn in the water cannot be exchanged or returned. Please remember that walking in the tail will cause damage to the tail. When we receive the items we will then refund the amount. 

Purchaser is responsible for return shipping cost.

 

Questions? Contact Us!

Phone: 
Email: info@mermaidtail.ca